Privacy Policy for The Highland Hideout

 

Introduction

The Highland Hideout LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book and stay at our property. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

 

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, payment information, and other details necessary for processing your booking and providing our services.

1.2. Non-Personal Information: We may collect non-personal information, including but not limited to, browser type, IP address, referring/exit pages, and date/time stamps.

2. How We Use Your Information

2.1. Booking and Payment Processing: To process your bookings and payments.

2.2. Communication: To communicate with you regarding your booking, respond to your inquiries, and provide customer support.

2.3. Improvement of Services: To improve our services, property, and website based on your feedback and usage patterns.

2.4. Legal Compliance: To comply with legal obligations and regulations.

3. How We Share Your Information

3.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and customer service.

3.2. Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests and legal processes.

3.3. Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the acquiring entity.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no security measure is completely secure, and we cannot guarantee the security of your information.

5. Your Privacy Rights

Depending on your location, you may have the right to:

5.1. Access and Correct: Request access to and correction of your personal information.

5.2. Delete: Request the deletion of your personal information.

5.3. Restrict Processing: Request restrictions on the processing of your personal information.

5.4. Object: Object to the processing of your personal information.

5.5. Data Portability: Request the transfer of your personal information to another party.

To exercise these rights, please contact us using the contact information provided below.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via email at stephaniegcason@yahoo.com or via phone at (580) 618-6299.

​